Canadian Mental Health Association Durham increases support to Durham Region

As Ontario reopens CMHA Durham is expanding its services to help meet the mental health and primary care needs of our community.  After a thorough review of the information provided by the Ministry of Health, and in consultation with our clients and staff we will move to the second stage of our pandemic recovery plan.

Starting on Tuesday, August 4th:

  • Our 60 Bond St. office will be open with extended hours from 9 a.m.- 4 p.m. the last appointment of the day will be at 3:30 p.m.
  • The building will close from 12 p.m.-1 p.m. to allow for cleaning and sanitization.
  • Our screening station will continue to monitor visitors and direct at-risk individuals to be tested for COVID-19.
  • Our onsite Bond Street Pharmacy will remain open from Monday to Friday 9 a.m. – 3:00 p.m.
  • New signage, floor markings and waiting areas are in place to assist with physical distancing.
  • In addition to our standard custodial cleaning protocols, we have implemented enhanced sanitization procedures to clean and disinfect common areas and commonly touched surfaces.
  • Face masks remain mandatory for all staff and visitors in the building.
  • We have scheduled the enhanced cleaning, disinfecting and servicing of the HVAC system from September 3rd to 7th. The building will be closed during this period.

In addition we will continue to provide the high quality supports and services we have established since initiating our enhanced services.

  • We are providing virtual case management and support services as per the direction of Ministry of Health. The purpose of this type of service is to support physical distancing and minimizing contact with COVID-19. We continue to provide high-quality care while ensuring the safety of our clients and caregivers, front-line providers, and our community.
  • Staff provides delivery of food, medication an essential goods to clients who would otherwise be unable to access services in the community.
  • Our Recovery College Wellness Centre offers online courses in wellness planning and coping with fatigue, anyone can sign up for free at
  • We are providing medical appointments with our Nurse Practitioner Led Clinic (NPLC) for any members of the vulnerable community who does not have access to a primary care provider.
  • Our NPLC clinic continues to provide Depot injection, clozapine and specialized medication monitoring services.
  • We are providing medical supports to Mission United, a collaboration among existing service providers who work with the unsheltered population in Oshawa to provide essential low-barrier services in one accessible location, delivered by trusted providers during the COVID-19 Pandemic.