Community Connection Services

As part of CMHA Durham’s integrated hub of programs and services, Community Connection Services is the first point of contact for those seeking assistance with mental health and/or physical health concerns. Our services strive to meet the immediate needs of those looking for help; whether it be system navigation, case management, caregiver and family centered care and/or linkage to other programs and services here at CMHA Durham.

Walk-In Supports

No appointment necessary. Drop in between the hours of 9:00am-6:30pm Monday through Friday.

Hospital to Home Case Management

This program is in partnership with Lakeridge Health Oshawa (LHO), and places emphasis on reducing emergency room (ER) use and rehospitalization for individuals experiencing acute/chronic mental health issues. Our staff member connects with individuals presenting in the ER, and provides information about CMHA Durham’s programs and services, and offers case management supports for those discharged from LHO to ensure they have access to supports in the community.

Case Management and System Navigation Supports – onsite at Ontario Works’ Resource Centre

If you are a recipient of Ontario Works income support program you also have onsite access to a Case Manager from CMHA Durham. Case management services and assistance with system navigation are provided by means of self-referral or referral by your Ontario Works’ Case Worker.

Referring to CMHA Durham

If you would like to make a referral to our programs and services here at CMHA Durham, you can download a copy of our Community Referral Form Here.


Our services are voluntary, client directed, and individualized. If you are interested in learning more about our services you are welcome to drop in, call us at 905-436-8760, or send us an email.