Community Connection Services

As part of CMHA Durham’s integrated hub of programs and services, Community Connection Services is the first point of contact for those seeking assistance with mental health and/or physical health concerns. Our services strive to meet the immediate needs of those looking for help; whether it be system navigation, case management, caregiver and family centered care and/or linkage to other programs and services here at CMHA Durham.

Walk-In Supports

No appointment necessary. Drop in during operating hours.

Hospital to Home Case Management

This program is in partnership with Lakeridge Health Oshawa (LHO), and places emphasis on reducing emergency room (ER) use and rehospitalization for individuals experiencing acute/chronic mental health issues. Our staff member connects with individuals presenting in the ER, and provides information about CMHA Durham’s programs and services, and offers case management supports for those discharged from LHO to ensure they have access to supports in the community.

Case Management and System Navigation Supports – onsite at Ontario Works’ Resource Centre

If you are a recipient of Ontario Works income support program you also have onsite access to a Case Manager from CMHA Durham. Case management services and assistance with system navigation are provided by means of self-referral or referral by your Ontario Works’ Case Worker.

French Language Services

CMHA Durham continues to expand its capacity and is now able to offer a number of its services in French.  Working collaboratively with Community Connection Services, our French Language Service Outreach Worker can engage Francophone clients and their families with:

  • First point of contact for those seeking assistance with mental health and/or physical health concerns.
  • Assistance with system navigation, case management, caregiver and family centered care and linkages to other programs and services within the organization
  • Public education and outreach activities working in partnership with community organizations and schools that enhance and promote mental health awareness
  • Certificate-based workshops including Mental Health First Aid, ASIST and Living Life To The Full.

For more information, contact Mireille Huneault at:

905 436-8760 ext#137

Services en français

L’association Canadienne pour la santé mentale a développé sa capacité d’offrir un nombre de ses services en français. Grace à des connexions au liens sociaux, on peut offrir un meilleur access aux services communautaires.  L’agente de liaison communautaire peut engager les clients et leurs familles avec :

  • Premier point de contact pour ceux qui recherchent du soutien pour des problèmes de santé mentale ou physique
  • Aide avec la navigation du système de santé, la gestion de cas, soins pour les proches aidants et familles, et liens avec d’autres programmes et services au sein de l’organisation
  • L’éducation publique et les activités de liaison en partenariat avec les organisations communautaires et les écoles afin d’augmenter et promouvoir la sensibilisation en ce qui concerne la santé mentale
  • Ateliers basés sur un certificat, y compris les premiers soins en santé mentale, ASIST et Vivre sa vie pleinement

Veuillez contacter Mireille Huneault pour plusieurs informations à :

905 436-8760 poste #137

Referring to CMHA Durham

If you would like to make a referral to our programs and services here at CMHA Durham, you can download a copy of our Community Referral Form Here.


Our services are voluntary, client directed, and individualized. If you are interested in learning more about our services you are welcome to drop in, call us at 905-436-8760, or send us an email.