Community Connection Services
As part of CMHA Durham’s integrated hub of programs and services, Community Connection Services is the first point of contact for those seeking assistance with mental health and/or physical health concerns. Our services strive to meet the immediate needs of those looking for help; whether it be system navigation, case management, caregiver and family centered care and/or linkage to other programs and services here at CMHA Durham.
No appointment necessary. Drop in between the hours of 9:00am-6:30pm Monday through Friday. Our staff provide immediate supports for the following;
- Information regarding system navigation of the mental health sector in Durham Region
- Completing assessments for service determination for other programs and services within CMHA Durham (ie. Case Management, Primary Care, Wellness Day Program).
- Completing referrals to other service providers within Durham Region
- Caregiver and Family Centered Care – navigation supports, and linkage with our brief case management services
Brief Case Management – Clients, Caregivers & Families
Community Connection Services’ staff provide brief case management services to individuals seeking 1:1 support with a case manager. Brief services are available for a period of up to 3 months. Inquire with our walk-in support staff for more information.
Hospital to Home Case Management
This program is in partnership with Lakeridge Health Oshawa (LHO), and places emphasis on reducing emergency room (ER) use and rehospitalization for individuals experiencing acute/chronic mental health issues. Our staff member connects with individuals presenting in the ER, and provides information about CMHA Durham’s programs and services, and offers case management supports for those discharged from LHO to ensure they have access to supports in the community.
Brief Case Management and System Navigation Supports – onsite at Ontario Works’ Resource Centre
If you are a recipient of Ontario Works income support program you also have onsite access to a Case Manager from CMHA Durham. Case management services and assistance with system navigation are provided by means of self-referral or referral by your Ontario Works’ Case Worker.
Referring to CMHA Durham
Our services are voluntary, client directed, and individualized. If you are interested in learning more about our services you are welcome to drop in, call us at 905-436-8760, or send us an email.